Book Your Stay | Operation Grateful Nation

Operation Grateful Nation Booking Form

"*" indicates required fields

We will accept reservation requests for any calendar year starting in January of that year.

Reserved on behalf of:*

Month/Day/Year of Service*

Please enter your Start and Finish Dates of service. Examples: 01/01/2000 - Present, or 06/20/1994 - 03/01/2005

Service/Organization*

Date of Birth*

Reservation

Please appropriately select your reservation type:
Reservation lengths are limited to 6 nights and 1 reservation per consecutive year.

Reason for Reservation*

Family Getaway/Event

Pre- or Post Deployment

Military Event/Function

* When dates conflict, preference will be given to veterans who have not been prior guests at all or who have not been guests within the previous consecutive year.

* Veterans cannot bump fellow veteran guests after a reservation has been confirmed unless both parties agree to the arrangement.

Requested Dates

* Reservation lengths are limited to 6 nights and 1 reservation per consecutive year.

Requested Check-In Date*

Requested Check-Out Date*

Please refer to the Google Calendar below for availability.

For a larger view of this calendar please click here.

Main Contact

Name*

Prefix First Last Suffix

Address*

Street Address City State / Province / Region ZIP / Postal Code Country

Email*

Primary Phone*

Home/Cell

Secondary Phone

Work/Cell

Preferred Method of Contact*

Guests

Is this an Event Request?*

Yes

Expected Number of Participants*

Number of Adults*

Please enter a number from 1 to 10.

Number of Minors*

Please enter a number less than or equal to 15.

Number of Animals*

Please enter a number from 0 to 5.

Names of Guests*

Please list all first and last names of guests and if an adult or minor (under 18)

First

Last

Adult/Minor

Vehicles*

Make

Model

Color

Plate #

Pet Registration*

Pet Name

Type of Pet

Age of Pet

Questions?

Please use this space to ask any questions you may need answered about your reservation:

If you have any further questions or are having trouble with submitting this form, please contact Sylvie Marion, Guest Services Coordinator, at 315-250-0312 or at [email protected].

OPERATION GRATEFUL NATION HOUSE | Terms & Conditions

Liability Waiver*

HOLD HARMLESS, RELEASE OF LIABILITY AND INDEMNITY AGREEMENT

PLEASE READ CAREFULLY BEFORE SIGNING. THIS IS A RELEASE OF LIABILITY AND WAIVER OF CERTAIN LEGAL RIGHTS.

“PARTICIPANT” MEANS EACH INDIVIDUAL, INVITEES, AND GUESTS LISTED ON THIS FORM, PARTICIPATING IN INDOOR OR OUTDOOR ACTIVITIES AT THE WING HOUSE (HEREINAFTER THE “ACTIVITY”). THE “UNDERSIGNED” MEANS EACH PARTICIPANT, AND WHEN A PARTICIPANT IS UNDER AGE 18, IT INCLUDES SUCH PARTICIPANT’S PARENT OR LEGAL GUARDIAN SIGNING ON BEHALF OF HIMSELF/HERSELF AND ON BEHALF OF MINOR PARTICIPANT. THE UNDERSIGNED UNDERSTAND AND AGREE THAT THE ACTIVITY DESCRIBED ABOVE AT THE WING RIVER HOUSE, 407 STATE HIGHWAY 131, IN MASSENA, NY (THE “PROPERTY”)(CAN BE HAZARDOUS AND PRESENTS A RISK OF PHYSICAL INJURY OR DEATH.

IN CONSIDERATION OF ALLOWING THE PARTICIPANT TO PARTICIPATE IN THE ACTIVITY, THE UNDERSIGNED EXPRESSLY ASSUME ALL RISKS associated with Participant’s participation in the Activity, known or unknown, inherent or otherwise; the Undersigned agree and understand these risks include, but are not limited to, risks associated with: sporting activities, operating a motorized vehicle in a mountain environment; operating a machine at high speed; uncomfortable vibrations; prolonged exposure to excessive engine noise; dirt, rocks, dust, debris, ice and snow thrown from other vehicles; whiplash; inhaling fumes; roll-overs; marked and unmarked obstacles; slick or uneven walking surfaces; surfaces covered with ice and snow; varying weather and surface conditions; inconsistent and/or non-maintained riding surfaces; rugged mountainous terrain; variations in terrain; bumps; stumps; forest growth, downed timber, rocks of various sizes; diminished visibility; encountering wild animals and wildlife; strenuous activity; high altitude; collisions; equipment malfunction, including but not limited to, loss of braking, steering and/or locomotion; sharing Activity venues with people directly involved and/or not directly involved in the Activity and following the direction of the Activity officials.

The Undersigned understand and acknowledge: 1) Participant has been informed and understands all rules and regulations of participation in the Activity; 2) Participant is responsible for reading, understanding and complying with all signage, including instructions on use of the vehicle; 3) Participant must have the physical dexterity and knowledge sufficient to safely load, ride and unload the vehicle; and 4) that falls and collisions occur and that injuries are a common and ordinary occurrence of the Activity. The Undersigned also understand and agree that A MINOR PARTICIPANT MAY PARTICIPATE IN THE ACTIVITY WITHOUT AN ACTIVE OFFICIAL OR OTHER ADULT PRESENT. The Undersigned agree and understand that Participant has the opportunity to inspect the vehicles prior to participating.

IN CONSIDERATION OF ALLOWING THE PARTICIPANT TO PARTICIPATE IN THE ACTIVITY, THE UNDERSIGNED AGREE TO HOLD HARMLESS, RELEASE, DEFEND, AND INDEMNIFY OPERATION GRATEFUL NATION (the “Company”) and its affiliated companies and subsidiaries, and all its insurance companies, successors in interest, agents, contractors, employees, representatives, assignees, officers, directors, and shareholders (each hereinafter a “Released Party”) FROM ANY AND ALL LIABILITY and/or claims for injury or death to persons or damage to property arising from the Participant’s participation in the Activity, INCLUDING THOSE INJURIES AND DAMAGES CAUSED BY ANY RELEASED PARTY’S ALLEGED OR ACTUAL NEGLIGENCE OR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, AND INCLUDING ANY INJURIES AND DAMAGES CAUSED BY ANY FORM OF FORCE MAJEURE. The Undersigned take full responsibility for any injury or loss to Participant, including death, which Participant may suffer, arising in whole or in part out of the Activity. By execution of this release, THE UNDERSIGNED AGREE NOT TO SUE ANY RELEASED PARTY and agree they are releasing any right to make a claim or file a

Lawsuit against any Released Party. The Undersigned further agree to defend and indemnify each Released Party for any and all claims of the Undersigned and/or a third party arising in whole or in part from the Participant’s participation in the Activity. The Undersigned agree to pay all costs and attorney’s fees incurred by any Released Party in defending a claim or suit brought by or on behalf of the Undersigned.

The Undersigned represent that Participant is in good health and there are no special problems associated with Participant’s condition. The Undersigned: 1) authorize a licensed physician and/or other medical care provider to carry out any emergency medical care for Participant; 2) authorize any Released Party and/or their authorized personnel to call for medical care for the Participant or to transport the Participant to a medical facility or hospital if, in the opinion of such personnel, medical attention is needed; 3) agree that upon Participant’s transport to any such medical facility or hospital the Released Party shall not have any further responsibility for Participant; 4) agree to pay all costs associated with the medical care and related transportation provided for Participant; and 5) shall indemnify and hold harmless the Released Parties from any and all liability and/or claims associated with such medical care and/or related transportation.

The Undersigned agree and understand that while participating in the Activity, the Participant shall maintain the premises and appurtenances in a clean and safe condition and shall be responsible for any damages beyond normal wear and tear resulting from actions of Participant, invitees, or guests. The Participant shall not remove furnishings or fixtures belonging to the Company at any time. The Participant shall properly dispose fo all garbage, use appliances and equipment in a reasonable manner, and maintain appliances and fixtures in a reasonable manner at all times.

The Undersigned agree and understand that this release is applicable to each and every day Participant participates in the Activity forever.

In consideration of allowing Participant to participate in the Activity and for using the facilities at the Property, THE UNDERSIGNED AGREE THAT ANY AND ALL CLAIMS for injury and/or death regarding an alleged incident SHALL BE GOVERNED BY NEW YORK LAW and EXCLUSIVE JURISDICTION of any claim shall be in the District Court residing where the alleged incident occurred or in Federal Court fo the State of New York.

The Undersigned parent or legal guardian acknowledges that he/she is also signing this release on behalf of the minor Participant, that he/she is WAIVING CERTAIN RIGHTS ON BEHALF OF THE MINOR PARTICIPANT that the minor Participant otherwise may have and that THE MINOR PARTICIPANT SHALL BE BOUND BY ALL THE TERMS OF THIS RELEASE. THE MINOR PARTICIPANT’S PARENT OR LEGAL GUARDIAN VOLUNTARILY GRANTS PERMISSION FOR THE MINOR PARTICIPANT TO TAKE PART IN THE ACTIVITY AND ACKNOWLEDGES THAT BUT FOR SUCH GRANT OF PERMISSION, THE MINOR PARTICIPANT WOULD NOT BE PERMITTED TO TAKE PART IN THE ACTIVITY.

By signing this agreement without a parent or guardian’s signature, Participant represents that he/she is at least 18 years of age, or, if signing as the parent or guardian of the Participant, signer represents that he/she is the legal parent or guardian of the minor Participant. This release shall be binding to the fullest extent permitted by law. If any part of this release is deemed to be unenforceable, the remaining terms shall be an enforceable contract between the parties. This release shall be binding upon the assignees, subrogors, distributors, heirs, next of kin, executors and personal representatives of the Undersigned.

The Undersigned agree and understand that participation in the Activity is voluntary. However, Participants, invitees, and guests MAY NOT PARTICIPATE in the Activity unless the Undersigned signs this agreement.

I HAVE CAREFULLY READ THE FOREGOING LIABILITY RELEASE AND WING HOUSE RESERVATION PROTOCOL FOUND ON OUR WEBSITE WWW.OPERATIONGRATEFULNATION.COM. I UNDERSTAND ITS CONTENTS AND SIGN IT WITH FULL KNOWLEDGE OF ITS SIGNIFICANCE. I AM AWARE THIS IS A RELEASE OF LIABILITY AND I SIGN IT OF MY OWN FREE WILL. I UNDERSTAND IT NOT ONLY APPLIES TO MYSELF BUT ALSO EVERY MINOR AND/OR VISITOR I MAY HAVE WITH ME ON THE PROPERTY DURING MY STAY*
*Please note that checking the Liability Waiver agreement clause is the equivalent to an electronic signature.

Wing House Reservation Protocol

*Please note that checking the Wing House Reservation Protocol agreement clause is the equivalent to an electronic signature.

Please read carefully to note the changes effective in 2025

Reservation Protocol

Effective January 1, 2025

The Undersigned agree and understand that participation in the Activity is voluntary. However, Participants, invitees, and guests MAY NOT PARTICIPATE in the Activity unless the Undersigned signs this agreement.

The Operation Grateful Nation (OGN) Board of Directors strive to fulfill the vision John Wing had for this endeavor. In 2013 the Wing House property was generously donated to OGN by John and his wife Resa, for exclusive use by veterans – especially those recovering from the effects of their combat experiences. The purpose of the property has always been to provide a safe, peaceful waterfront environment for Veterans to experience renewal and respite on the beautiful St. Lawrence River.
The purpose of the property has always been to provide a safe, peaceful waterfront environment for Veterans to experience renewal and respite on the beautiful St. Lawrence River.

Reservation Protocol
The following guidelines provide reservation priorities for guests requesting to stay at Operation Grateful Nation’s (OGN) Wing House. A maximum of 1 week may be requested per 12-month period. Please be advised the use of this property is principally for respite and renewal for Veterans and their families. It is not to be provided primarily as a location for parties or social gatherings, but rather for peaceful repose and restoration.

Organization (OGN) or Program Use – Since Operation Grateful Nation is a non-profit organization and is self-sustaining, there will be times when the home is not available for guests to reserve. These dates may be blocked out up to a year in advance on the calendar, and may include prescheduled Organization programs, such as retreats, seminars, advancement/fundraising or other communal veteran events.

Operation Grateful Nation reserves the right to review and accept registrations based on circumstances to best accommodate and satisfy the many guest reservations that we receive during the year.

Accommodation Types:

Family Getaway/Event

Pre- or Post Deployment

Military Event/Function

* When dates conflict, preference will be given to veterans who have not been prior guests at all or who have not been guests within the previous consecutive year.
* Veterans cannot bump fellow veteran guests after a reservation has been confirmed unless both parties agree to the arrangement.

Reservation Procedure:

Initially anyone requesting a reservation must fill out the reservation form on the Operation Grateful Nation website, as well as agree to the liability waiver that’s provided (operationgratefulnation.com).

If you do not receive a response on your reservation within 5-7 business days, please contact the reservation office at [email protected] or 315-250-0312.

If the dates you requested are available, then a non-refundable deposit of $100 MUST be received via mail within 30 days of your arrival, to hold your reservation dates. This will be applied to your total fee for the week, and you will owe the remainder upon arrival. If the deposit has not been received within 30 days of your arrival, we will assume you have cancelled your request and you will forfeit your deposit. In the case of cancelations, if made more than one week prior to the reservation date, a refund will be issued however, a cancellation or failure to show up for the reservation will result in forfeiture of the deposit.

During “peak reservation season” (May through October), reservations are available for six-night blocks only, from Saturday to Friday. Guests are to reserve and pay for the full week, regardless of the number of days used during that block of time. Consequently, there will be a minimum rate of $600 per stay assessed bringing your total for a 6-night reservation to $700, which includes a $100 cleaning fee. Other arrangements can be made during off-peak months, on a case-by-case basis.

Check In time: Not earlier than 3pm on Saturday and Check Out time not later than 11am the following Friday. (Special circumstances will be considered if requested, and these times may be adjusted on a case-by-case basis).

Reservation Rates: (Effective 1/01/2025): There will be a limit of 10 guests permitted to stay overnight. Rates will be set at $100/night, regardless of the number of guests. For those peak weeks reserved that include a federal holiday, rates will be set at $200 a night. These weeks include the federal holidays of New Year’s Day, Memorial Day, July 4th, Labor Day, Columbus Day, Thanksgiving Day and Christmas. (Special circumstances will be considered to reduce or waive these fees.) Guest fees MUST be paid prior to arrival to Wing House.

House Cleaning Fees: Guests will be assessed a non-optional, house cleaning fee of $100.00 per visit.

House & Ground Policies:

Electronic Entertainment Policy – Guests are not to unplug TV’s for gaming as a dedicated TV console for gaming is provided.

Pool / Dock / Recreational Equipment (see below)

Property Issues:
Any damages, stolen items, or broken items occurring during the stay will be the full financial responsibility of the guest, including anyone traveling with the guest. Any special clean-up resulting in damages caused by the guests will be charged to the guest with prompt payment expected.

Charges may need to be applied after guest’s departure, after notifying the guest, as deemed necessary by the Caretaker. Please report all spills and/or damages to the Caretaker promptly.

*If damages are excessive or unduly rendered, we reserve the right to deny the guest further visits to the property.

Alcohol & Drug Policy:
We encourage and expect responsible use of alcohol on the premises. Under NO CIRCUMSTANCES is there to be alcohol use by minors on the property. Any use of illegal drugs, or any substance abuse will not be tolerated on the property. (Any incidents of alcohol or drug abuse or underage drinking will be reported to the proper authorities immediately – there will be no exceptions.)

Smoking & Candle Burning:
For the safety and comfort of all our guests, we do not allow smoking or incense/candle burning in the home. We ask that any smoking on the grounds be extinguished properly outside in the provided ash/butt containers.

Pet Policy:
Guests are allowed bring pets, with the following stipulations:
1) A “Pet Fee” of $150 per pet will be assessed in addition to the ordinary guest reservation fee.
2) Pets are never to be left unattended.
3) Pets are permitted to stay in the home with guests provided they are clean and house-trained.
4) Pets are NOT allowed on the furniture or the beds. If pets are to stay in the home, they are to remain downstairs at all times.
5) Pets are to be cleaned up after in the home.
6) Guests who violate the pet policy will be charged an additional $100 fee for the visit and/or an additional applicable cost for any damages incurred to the property and will no longer be permitted to bring their pets upon further visits. No exceptions.

PLEASE NOTE: “Service Dogs” are TOTALLY WELCOME and will not incur an additional fee.

Pool Policy:
The pool is made available as a fun and wholesome form of recreation for
guests and their families. Please respect the following rules:
1) Children are not to utilize the pool without adult supervision. NO EXCEPTIONS.
2) Pool gates are to be shut while pool is not in use.
3) Life preservers are available, if needed.

Recreational Equipment:
Recreational equipment is available for use by guests, such as bicycles, kayaks, row boat, golf clubs, etc. Please use respectfully and safely and put away after use.

Fireworks:
Out of respect for our neighbors in the vicinity of the Wing House, the use of fireworks is prohibited on the property.

“Grandfathered” Guests:
By the direction of the OGN Board of Directors and in consideration of continuing John Wing’s vision, the Wing House Reservation Protocol states that ALL reservation requests will be regarded and reviewed on an individual first-come, first serve basis. The policy on Accommodating Priority List for Reserving the Wing House will apply. This includes guests that have been considered “grandfathered” in with reservations in the past.

I HAVE CAREFULLY READ THE WING HOUSE RESERVATION PROTOCOL. I UNDERSTAND ITS CONTENTS AND SIGN IT WITH FULL KNOWLEDGE OF ITS SIGNIFICANCE.

Please Note: For reservations beginning on or after January 1, 2025, there will be a nominal fee for the use of Operation Grateful Nation. There will be a limit of 10 guests permitted to stay overnight. Rates will be set at $100/night, regardless of the number of guests. For those peak weeks reserved that include a federal holiday, rates will be set at $200 a night. These weeks include the federal holidays of New Year’s Day, Memorial Day, July 4th, Labor Day, Columbus Day, Thanksgiving Day and Christmas. (Special circumstances will be considered to reduce or waive these fees**) Guest fees MUST be paid prior to arrival to Wing House.

**Waiving or reducing rates in the case of special circumstances will be done on a case-by-case basis with final determination rendered by Board review.

Effective January 1, 2025: *Once your registration request has been received, you will be notified within 7-10 business days if your dates are available and to confirm your request. You are requested to submit a $100 deposit via mail within 30 days of arrival. This will be applied to your total fee for the week, and you will owe the remainder upon arrival. If the deposit has not been received within 30 days of your arrival, we will assume you have cancelled your request, and you will forfeit your deposit. In the case of cancellations, if made more than one week prior to the reservation date, a refund will be issued however, a cancellation of failure to show up for the reservation will result in forfeiture of the deposit.

Reserved By (Name)

Please note: The person making the reservation holds the responsibility for the actions of all persons visiting Operation Grateful Nation during the dates of their reservation and will be the bearer of any penalties due to either their actions or the actions of their visitors.

First Last

Phone

This field is for validation purposes and should be left unchanged.